Making art accessible to all thanks to an AI digital reception and information agent

Tourism and Leisure

Customer

Museums of Reims

Sector

Tourism and Leisure

Location

France

Website

Need

Following the integration of a Digital Museum in 2020, the Museum of Reims sought to promote the online collections on this Digital Museum through various digital devices. We therefore, in collaboration with the management of the Reims museums, designed the project to integrate a conversational digital reception agent into its website.

Challenge

The challenges of integrating the digital reception agent are multiple. Its mission is to present the digital collections of the Reims museums in a more fun and accessible way to the public who are not experts in works of art. It must also answer visitors’ questions in natural language, and recommend certain works to the visitor to consult. Its objective is to attract non-art connoisseurs.

Approach

We are in the process of designing a digital reception agent dedicated to the museums of Reims. Equipped with conversational artificial intelligence, the agent understands and reproduces human language, verbal and non-verbal. With new precise knowledge in the field of art, the digital reception agent of the museums of Reims will soon be ready to welcome and inform digital visitors !

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